PRIVACY POLICY

This Privacy Policy explains how Looma Fashion collects, uses, stores, and protects personal information provided by customers when using our website, placing orders, or communicating with us.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Looma Fashion may collect the following personal information:

  • Customer name
  • Contact information, including phone number and email address
  • Delivery address
  • Order and purchase details
  • Information provided during customer support communications

Only information necessary to process orders and provide services is collected.

Use of Personal Information

Personal information collected by Looma Fashion is used for the following purposes:

  • To process, confirm, and deliver customer orders
  • To communicate with customers regarding orders, deliveries, and support inquiries
  • To improve our products, services, and website operations
  • To notify customers of promotions or updates, where applicable

Additionally, the information gathered enables us to improve our products, services, and overall website functionality, ensuring a better and more personalized experience for our customers. Where applicable, we may also use this information to inform you about special promotions, new arrivals, or important updates related to Looma Fashion.

We are committed to protecting your privacy. Looma Fashion does not sell, rent, or disclose personal information to third parties for marketing or promotional purposes under any circumstances.

Disclosure of Information

Personal information may be shared with third parties only when required to fulfill business operations, including:

  • Courier and logistics providers for delivery services
  • Service providers assisting with website or business operations

All third parties are required to maintain confidentiality and use the information solely for the intended purpose.

Data Protection and Security

Looma Fashion is committed to safeguarding the personal information of our customers and takes reasonable and appropriate security measures to protect it from unauthorized access, loss, misuse, alteration, or disclosure. These measures include administrative, technical, and physical safeguards designed to maintain the confidentiality and integrity of customer data.

While we make every effort to ensure the security of personal information, it is important to note that no method of data transmission or storage over the internet can be guaranteed to be completely secure. And we continuously work to improve our security practices to protect customer information.

Cookies and Website Usage

Our website may use cookies and similar tracking technologies to enhance user experience and improve overall website functionality. These technologies help us understand how visitors interact with our site, remember user preferences, and ensure smooth navigation across pages.

Customers have full control over cookie settings and may choose to manage, restrict, or disable cookies at any time through their web browser settings. Please note that disabling cookies may affect certain features or functionality of the website.

Customer Rights

Customers have the right to understand and control how their personal information is handled by Looma Fashion. This includes the right to request access to the personal data we hold about them, allowing them to review and understand how their information is used. Customers may also request corrections to any personal information that is inaccurate, outdated, or incomplete.

In addition, customers may request the deletion of their personal data, subject to applicable legal obligations and operational requirements that may require us to retain certain information. All such requests must be submitted through our official customer support channels so we can verify the request and respond appropriately.

Retention of Information

We only keep personal information for as long as needed to run our business, meet legal requirements, or support our operations. Once it is no longer needed, we will securely delete or remove it.

Changes to This Policy

Looma Fashion may update or revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be effective immediately once they are published on our website. We encourage customers to review the policy regularly to stay informed about how their personal information is protected and used.

Contact Information

For any questions regarding this Privacy Policy or the handling of personal information, customers may contact Looma Fashion through our official communication channels.

📧 Email: info@loomafashions.com

📞 Phone: +94 74 22 46 836

🌐 Website: www.loomafashions.com